

While the last 18 months of retrenchment sent shockwaves through the industry, Dhaundiyal, who manages a team of 30, says upset workers still haven't hit their breaking point. "When an employer lays off 16,000 employees in a day, that's a power play making employees realize how powerless they are," Rahul Dhaundiyal, a director of engineering at Indeed, told Insider.

That has kicked off a power struggle between employees and management. Layoffs, cuts in perks, and other benefits, and a slowing of pay increases have marred the tech industry's reputation as a great place to work. "In these roles, people will be treated differently, it's sort of derogatory," he added. Within tech companies, roles such as quality assurance testers and contractors are less revered, so those workers are more likely to unionize, Hinnant explained. "The union made that official and ultimately that helps Microsoft." "The number one thing people look for in a union is official communication, someone who can answer a simple question about your job or your pay," Hinnant added. "A lot of times we felt it was in the company's best interest to keep us in the dark, ultimately we didn't have a seat at the table."

"A lack of transparency did uniquely contribute to our union effort," he said. In an interview with Insider, he laid out the working conditions that led to this win.
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That's according to Skylar Hinnant, a senior QA tester at Microsoft's ZeniMax, who supported a successful union campaign at the gaming unit of the software giant. The recent tsunami of tech layoffs could leave a wave of union organizing in its wake. One successful union organizer from Microsoft lays out what's next for the industry.Companies' lack of transparency and power imbalances may lead workers to unionize.Tech workers are on edge after layoffs, benefits cuts, and pay pressure.Account icon An icon in the shape of a person's head and shoulders.
